Locating a vendor that can perform calibration on all your equipment can be a job within itself. When requested equipment is beyond JM Test’s expansive list of calibration and repair scope, JM Test will find an accredited third-party vendor that can perform these services through our outsourced calibration program. Our dedicated administrative team that will handle the research, shipping, RMA (Return Material Authorization) forms, and vendor approval documents.
JM Test Systems controls their policy and guidelines on evaluating, qualifying, and selecting third-party vendors to perform calibration and repair services. This policy is defined and maintained in JM Test Systems 17025 Quality Manual and Documents. To be placed on JM Test System’s Approved Vendor List (AVL) their qualifications must match the specific service requests standards for the units in question, including ILAC (International Laboratory Accreditation Cooperation) approved accredited bodies.
Benefits of Outsourced Calibration vs In-House Calibration
- Saves company time
Our representatives are efficient in calibration and repair services centers. We take care of all documentation reducing the burden of paperwork on your end so you can utilize your employees best.
- Accreditation, Traceability, and Qualified
Our vendors are selected based on a number of factors, and must be listed by authorized recognized bodies.
- Maintained Calibration records
All records are available on the Customer Portal for FREE 24/7
- Receive equipment once
Qualified personnel inspect equipment before sending it back to you, making sure it returns to our customers in a better condition than received in.
- You’re in control
We contact YOU for all authorization and approvals, YOU can request a vendor, YOU decide the number of test points, YOU decide the accreditation and certifications needs, and much more!
- Consolidated Vendor Support
Using JM Test Systems as your one-stop-shop reducing the number of vendors that you need to contact when…
Outsourced Calibration Process
- Equipment arrives at JM Test and is processed through our receiving department
- To Factory Clerks review equipment and confirm details of requested calibration and/or repair
- Accredited quality vendor is selected and pricing is sent to customer *if prior approval was not already received
- Equipment is sent to third party vendor
- Tracking and Status is checked by administrative team *notifications of any delays
- Equipment is received at JM Test and carefully reviewed for accuracy and cleanliness
- Inspected equipment is sent back to customer with certification paperwork
WHAT QUALIFIES A COMPANY ON JM TEST’S APPROVED VENDOR LIST?
When searching for any new third-party calibration service and/or repair services, the needs of the unit and customer qualification needs are carefully considered. Each vendor is reviewed monthly to identify and track the performance requirements to give our customers an outstanding experience. One or more of the following acceptance criteria must be met when selecting and approving third-party vendors so that they conform to the lab’s established requirements.
- Is an ISO 9001 registered company A copy of a current certificate is on file.
- Is an ISO 17025 lab accredited company A copy of the company’s current certificate is on file.
- Is an FAA licensed company A copy of the current FAA repair station certificate is on file.
- Has returned a Controlled Quality Questionnaire. An approved questionnaire is on file that has been evaluated and approved by Purchasing
- Is a customer directed supplier and documented Controlled Quality Questionnaire. Customer approval of a vendor is an acceptable basis for selection for that customers work only.
- Is a sole source calibration provider (obsolete or discontinued items) for equipment Approval of sole calibration providers as subcontractors is an acceptable basis for selection for that customers work only.
- Is an Original Equipment Manufacturer (OEM)Approval of OEMs as subcontractors or providers of critical parts and materials is an acceptable basis for selection. Approval is documented on Quality Form Questionnaire.
- Is a distributor of authorized OEM parts Approval of distributor of OEMs parts as providers of critical parts and materials is an acceptable basis for selection. Approval is documented on Quality Form Questionnaire.
- Has passed an on-site assessment by JM Test Systems Sub-contractors, suppliers, and vendors can be approved for use via an On-site Assessment. The assessment consists of an on-site visit to the facility and meeting with management. A Quality System check-sheet is developed prior to the visit and used to document assessment criteria.
- Controlled Sub-contractor/supplier/vendor When unable to qualify a subcontractor/supplier/vendor using the above criteria, the Quality Manager and/or purchasing has the option to initiate and approve a Customer Approved Vendor Record, form Questionnaire. This allows for limited purchases from a sub-contractor/supplier/vendor who is not on the AVL or cannot be listed in the AVL.
Learn more about JM Test Systems Calibration Services
